When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information:
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information:
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify and our logistics partners (only information required to arrange delivery of your order; name, delivery/shipping address, email and phone number).
Personal Information collected: name, billing address, delivery/shipping address, payment information (including credit card numbers), email address and phone number.
Customer Support Information:
Purpose of collection: to enable us to assist any customer support issues and provide support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with service partners as necessary to assist with any customer support issue.
Personal Information collected: name, delivery/shipping address, email address and phone number.